Am I able to return/exchange coffee?

  • For health safety reasons, once food products leave our facility, they are not able to be returned or exchanged. In the event you are not satisfied with your order, or an error was made, we will work with you to make it right. Please contact customerservice@scooterscoffee.com


Am I able to return/exchange hard goods and apparel?

  • Hard good and apparel are not able to be returned or exchanged. In the event you are not satisfied with your order, or an error was made, we will work with you to make it right. Please contact customerservice@scooterscoffee.com


Does Scooter’s expediate shipping for mistakes? Yes

  • Scooter’s Coffee is not responsible for inaccurate customer information, please check your order to ensure that the shipping and payment information you have entered is correct.
  • Due to shipping situations (Covid-19, Holidays, Weather Delays, Acts of God); your shipping time may vary, Scooter’s Coffee is not liable for delays, in the event of a delay please use the tracking information provided and contact the carrier to resolve.


How long from order to ship (avg)?

  • 2-5 days


Does Scooter’s provide tracking information?

  • Yes, every order has tracking.


How long does a return take (credit processed)?

  • 2-5 days


Does Scooter’s accept returns from store purchases?

  • No, however, in the event you are not satisfied with your order, or an error was made, we will work with you to make it right. Please contact customerservice@scooterscoffee.com